Terms and Conditions

  • Full payment is due on completion of the work either by Bank Transfer, Cheque or Cash.

  • Certificates, where applicable, will be sent on completion of works.

  • All estimates are emailed and valid for a period of 5 working days from date sent.

  • Any work carried in addition to the estimate, will be chargeable. 

  • All work and materials are guaranteed for 12 months from the date of installation (unless stated otherwise).  Such cover does not extend to goods not supplied by Horton Electrical Ltd, physical damage to products, or any instance where the original installation has been altered or tampered with subsequently by third parties. Lamps are not covered.

  • If you require duplicate certificates, there will be an admin charge of £20.00.

  • When carpet or flooring covering may require lifting to allow concealed installation work every effort will made to avoid damaging them and to refit to an acceptable standard.  However, consideration of employing a specialist fitter may be advisable at your cost to ensure a fully satisfactory reinstatement upon completion of work.

  • It is the customer’s responsibility to highlight any possible products which could contain asbestos ie artex, soffits etc.  If asbestos is thought to be present, then work will stop until the customer has had a sample tested with written findings.

  • We have Public Liability Insurance to the value of £5,000,000 and are covered by the NICEIC Platinum Promise.

  • Horton Electrical Ltd reserve the right to change its terms and conditions at any time.